Conceptions Fertility Center (Provo, UT) — An Honest Editorial Review

Situated in the heart of Utah Valley, Conceptions Fertility Center serves one of the most fertility-conscious regions in the United States. The Provo-Orem metropolitan area sits within Utah County — the most populous county in a state that consistently leads the nation in birth rates and average household size. For a community where family formation is a deeply held priority, access to high-quality reproductive medicine matters more here than almost anywhere else. Conceptions Fertility Center was founded with that context in mind, built around a mission of providing care that is comprehensive, personalized, accessible, compassionate, and affordable. The practice operates two locations — a primary clinic at 1900 North State Street in Provo and a satellite office in North Logan serving patients in northern Utah — making specialist fertility care reachable for a wide geographic swath of the state. The clinic holds a 4.9-star Google rating across more than 220 patient reviews, placing it among the most highly rated fertility practices in Utah.

Physicians and Clinical Team

Conceptions Fertility Center was founded by Andrew K. Moore, M.D., a board-certified reproductive endocrinologist and infertility specialist (REI) who built the practice on the principle that patients in Utah Valley deserved the same depth of specialist care available in larger academic medical centers.

Dr. Moore earned his medical degree from the University of Rochester School of Medicine in New York in 2005, completed his OB/GYN residency at Tufts University/Baystate Medical Center in Massachusetts in 2009, and then pursued a formal three-year fellowship in Reproductive Endocrinology and Infertility at the University of Louisville, completing it in 2012. He holds dual board certifications from the American Board of Obstetrics and Gynecology — one in OB/GYN (2011) and one specifically in Reproductive Endocrinology and Infertility (2015) — reflecting the additional credentialing requirements for REI subspecialists. Before founding Conceptions, Dr. Moore served as an Assistant Professor of Reproductive Endocrinology and Infertility at the University of Utah School of Medicine from 2012 to 2017, bringing an academic medicine background to a community practice setting. He currently sits on the PROLOG editorial board for the American College of Obstetrics and Gynecology and regularly reviews academic journal submissions, maintaining active engagement with evidence-based practice. Dr. Moore completed a Spanish-language mission to Argentina and welcomes Spanish-speaking patients.

The broader clinical team includes advanced practice providers across both locations. At the Provo clinic: Katie McKinnon, PA-C (Physician Assistant), Chelsey Cook, FNP-C (Family Nurse Practitioner), Claire Escovar, DNP, WHNP-BC (Women's Health Nurse Practitioner), and Erin Phelps, MSN, FNP-C (Family Nurse Practitioner). At the North Logan location: Cassidy Gonzalez, DMSc, PA-C (Physician Assistant). The laboratory is led by Greg Christensen, Ph.D. (Laboratory Director), with Sydnie Davis, MS serving as IVF Lab Supervisor/Embryologist, Karen Welch as Andrology Lab Supervisor and Andrologist, and Aubrey Cluff, MS as Staff Embryologist. Practice operations are managed by Brett Jones, MHA (Practice Administrator).

Services and Treatments

Conceptions Fertility Center provides the full spectrum of reproductive medicine, from initial diagnostics through advanced assisted reproduction and third-party family building:

• In Vitro Fertilization (IVF) — including Intracytoplasmic Sperm Injection (ICSI) and Frozen Embryo Transfer (FET)
• Preimplantation Genetic Testing (PGT) — aneuploidy screening and single-gene disorder testing
• Intrauterine Insemination (IUI) — for mild male factor, unexplained infertility, and donor-sperm cycles
• Ovulation Induction — medicated timed intercourse and ovulatory dysfunction management
• Egg Freezing (Oocyte Cryopreservation) — elective fertility preservation and oncofertility
• Sperm Freezing — before vasectomy, cancer treatment, or deployment
• Embryo Freezing — banking embryos for future transfers
• Fertility Diagnostics — saline sonohysterogram (SIS), hysterosalpingogram (HSG), semen analysis, hormone panel blood work, and pelvic ultrasounds
• Reproductive Surgery — laparoscopy, hysteroscopy, myomectomy, and tubal reanastomosis (reversal)
• Donor Egg Cycles — for patients with diminished ovarian reserve or poor prior IVF response
• Gestational Carrier Program — coordination for intended parents using a gestational surrogate
• LGBTQ+ Fertility Services — including reciprocal IVF for female couples, donor-sperm IUI and IVF, and pathways for gay male couples pursuing surrogacy
• Fertility Wellness Programs — adjunct support for patients navigating treatment

For a comprehensive walkthrough of the IVF process and what to expect at each stage, see our IVF guide.

Laboratory and Success Rates

The Provo clinic houses an in-house embryology laboratory where egg retrievals are processed, fertilization is performed, and embryos are cultured and cryopreserved. The lab operates under the direction of Greg Christensen, Ph.D., with dedicated IVF and andrology supervisors overseeing day-to-day operations. On-site laboratory capacity means that the entire workflow — from egg retrieval through fertilization, embryo culture, and biopsy for genetic testing — takes place under one roof, without outsourcing critical steps.

Conceptions Fertility Center reports its outcomes annually to the Society for Assisted Reproductive Technology (SART). As a relatively newer independent practice, multi-year data may still be accumulating in the SART registry; patients should review the most current published cycle data directly. The CDC also publishes ART outcome data for all reporting clinics through its national surveillance program — you can search for Conceptions Fertility Center in the CDC ART Fertility Clinic Success Rates Report. For context, national benchmarks for fresh IVF cycles using a patient's own eggs average approximately 49% live birth rate for women under 35, declining with age. Patients should discuss clinic-specific outcomes and how they apply to their individual diagnosis during the initial consultation.

Patient Experience

The 4.9-star Google rating across 220-plus reviews is not a small-sample artifact — it reflects a consistent pattern of patient-reported satisfaction across a meaningful volume of cycles. A practice that has guided hundreds of families through one of the most emotionally and physically demanding medical journeys imaginable, and sustained near-perfect patient ratings throughout, is doing something right at a structural level.

The recurring themes in patient accounts align with the clinic's stated mission: physician and staff warmth in a process that can easily feel clinical and transactional; a physician founder who is accessible and engaged rather than delegating all patient contact to support staff; a team that communicates clearly during a process where uncertainty is otherwise the norm; and a setting where patients from all family structures — including LGBTQ+ families and Spanish-speaking patients — describe feeling genuinely welcomed.

The two-location model also matters operationally. Monitoring appointments during a stimulation cycle are frequent, often daily for seven to twelve consecutive days. Having both a Utah Valley location in Provo and a Cache Valley option in North Logan reduces the logistical burden for patients across a large geographic region. Patients who do not live near either office should ask about telemedicine options for consultations and whether monitoring can be coordinated with a closer facility.

Considering At-Home Insemination?

Not every fertility journey begins in a clinic. At-home intracervical insemination (ICI) is a lower-cost, private option that suits patients with no known fertility diagnosis — including single parents by choice, same-sex couples, and people who want to try a few cycles before committing to clinical treatment.

At-home insemination kits like those from MakeAMom come with step-by-step instructions designed for donor or partner sperm. Kits are a one-time purchase that can be reused until conception succeeds, require no clinic visit, and arrive in plain, discreet packaging. Many patients use them as a first step while working toward a fertility consultation — or alongside ovulation tracking while they wait for an appointment slot.

If you have a known fertility diagnosis, have been trying for 12 months without success (six months if you're over 35), or your physician has already recommended IUI or IVF, a board-certified reproductive endocrinologist is the right next step.

Insurance and Financing

Utah does not have a state law requiring health insurers to cover IVF or other fertility treatments. For most patients, this means fertility care is an out-of-pocket expense unless their employer plan explicitly includes fertility benefits. That said, the landscape has shifted meaningfully in recent years: many large self-insured employers — including technology companies, universities, and health systems — have added IVF and fertility preservation benefits as a retention and equity measure, even in states without a coverage mandate. Patients should review their Summary Plan Description or contact their HR benefits team before assuming no coverage applies.

Conceptions Fertility Center maintains an insurance acceptance page and works with patients to identify any applicable coverage. The practice emphasizes affordability as a core part of its mission, and the team can help patients understand treatment costs and financing pathways during the financial counseling portion of the initial consultation. Third-party medical financing (such as CapexMD or similar fertility-focused lenders) is commonly available at independent practices like Conceptions and can help patients manage multi-cycle costs through installment plans.

Frequently Asked Questions

What is the difference between Dr. Moore's fellowship training and a general OB/GYN? Dr. Moore completed a formal three-year fellowship in Reproductive Endocrinology and Infertility after his OB/GYN residency, followed by a separate board certification process in the REI subspecialty. This subspecialty training focuses specifically on hormonal disorders affecting reproduction, IVF laboratory science, complex ovarian stimulation protocols, and reproductive surgery — skills that go beyond the scope of general OB/GYN practice.

Does Conceptions Fertility Center treat LGBTQ+ patients? Yes. The clinic explicitly offers LGBTQ+ fertility services, including reciprocal IVF for female couples, donor-sperm IUI and IVF cycles, and surrogacy coordination for gay male couples. Spanish-speaking patients are also welcomed, as Dr. Moore is fluent in Spanish.

Can I get monitoring done near my home if I don't live close to Provo or North Logan? Patients who live at a significant distance from both clinic locations should discuss remote monitoring options during their consultation. Some clinics allow patients to have early-morning blood draws and ultrasounds performed at a local OB/GYN or imaging center, with results transmitted to the treating clinic — a common arrangement that Conceptions' team can help coordinate.

How do I find out more about fertility clinics elsewhere in Utah? Our directory covers the full range of practices across the state. Browse all fertility clinics in Utah to compare locations, physician profiles, and service offerings for other regions including Salt Lake County, Utah County, and beyond.